Terms of Service

LinkWave Cloud is a software-as-a-service product developed and operated by Senreques (Pty) Ltd, trading as Senreques Technology Group. LinkWave Cloud is not a separately registered company or legal subsidiary.

Company registration number: K2015042991. Physical business address: 377 Rivonia Boulevard, Rivonia, Johannesburg 2128. Telephone: 011 568 3353. Email: info@linkwavecloud.com. Corporate website: https://senreques.co.za. Platform website: https://linkwavecloud.com.

These terms govern your use of LinkWave Cloud supplied by Senreques (Pty) Ltd. By using the service or placing an order you agree to these terms and the policies linked below, subject to mandatory law. If acting for an organisation, you must be authorised to do so. Keep account details accurate and login credentials confidential; workspace owners manage invitations and permissions.

Your plan provides access to the features and workspace limits shown in the service and order. You may not use links, QR codes, forms, publications or uploaded content for unlawful activity, phishing, malware, spam, deceptive redirects, infringement or unauthorised collection of personal information. You are responsible for destinations and any notices or consents needed for your forms and published material.

You retain ownership of content you upload and must have the necessary rights to upload, process, publish and share it. You authorise us and the service providers needed to deliver the requested features to host, extract, process and display that content for service delivery. A shared or embedded publication, form or link may be accessible to its intended audience; review what you publish before sharing.

LinkWave Cloud software, branding and service materials remain the property of their respective owners. Your subscription grants service access, not ownership of the platform. Do not submit sensitive or third-party personal information for processing unless you have a lawful basis and suitable authorisation.

Where available and enabled for your account, requested analysis and narration may use external processing providers. Quotes, balance requirements, limits and job status are shown in the service. Automated output may contain errors or omit context; review it before publishing or relying on it. It is not professional advice or a guarantee of factual accuracy. Processing time and availability depend in part on third-party infrastructure.

Unused reservations, consumed credits and failed jobs are handled as described in the Refund and Cancellation Policy. These terms do not enable features that are not offered to your account or change your existing entitlements.

Paid subscriptions use the monthly or annual period and prices shown in checkout. Applicable tax, payment currency, total and effective date are presented before confirmation. Where conversion applies, review the settlement amount; your bank or provider may apply its own fees. Managed recurring subscriptions renew until renewal is cancelled. Bank-transfer subscriptions do not renew automatically. Free access does not require a paid checkout.

Only verified successful payments activate paid access or purchased credits. Scheduled plan changes follow their displayed effective date. Cancellation and refund requests follow the Refund and Cancellation Policy; delivery follows the Service Delivery and Fulfilment Policy. Existing customers' agreed or legacy arrangements are not automatically replaced by this notice.

The service relies on cloud hosting, storage, authentication, communications, processing and payment providers. Maintenance, outages and provider delays may interrupt service. We do not promise uninterrupted access or a fixed processing time. We may restrict unlawful or abusive activity and take proportionate action to protect the service. Where practical we will communicate material interruptions or account restrictions.

Nothing in these terms excludes liability or remedies that cannot be excluded by law. We do not guarantee outcomes from third-party destinations or automated output, but remain responsible for obligations imposed on us by applicable law.

Our Privacy Policy describes account, uploaded-content, analytics and provider data handling. Contact info@linkwavecloud.com or our support centre for billing, fulfilment, privacy or service complaints. South African law applies subject to any mandatory rights applicable to you. Consumer rights under the Consumer Protection Act and Electronic Communications and Transactions Act are preserved.

Material changes to these terms will be communicated where required by law. Changes do not retrospectively remove accrued rights or alter a completed payment without a lawful basis or agreement.